F&B Assistant Manager | Multi Grand Hotel Pharaon

F&B Assistant Manager | Multi Grand Hotel Pharaon

Domain: 

Hotel

Employment Type: 

Full time

Location: 

  • Abovyan

Department: 

Restaurant

Application deadline: 

Saturday, August 26, 2017

Description: 

Multi Grand Hotel Pharaon is looking for a knowledgeable and experienced F&B Assistant Manager to coordinate the day-to-day operations of F&B outlets of the this luxury hotel.

Job Responsibilities: 

  • Employees must be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Oversee all aspects of the daily operation of the outlet.
  • Supervise outlet personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other F&B managers and keep them informed of issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
  • Prepare and submit required reports in a timely manner.
  • Monitor quality of service in F&B outlet.
  • Assist in menu planning and preparation.
  • Be visible on the floor and assist staff as needed during each meal period.
  • Conduct staff performance reviews in accordance with Highgate Hotel standards.
  • Ensure the training of employees on SOP’s and technical job tasks.
  • Complete tip reporting.
  • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
  • Ensure overall guest satisfaction

Required Qualifications: 

  • At least 2 years of progressive experience in a hotel or a related field
  • Long hours sometimes required.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

Application Procedures: 

Interested candidates are encouraged to submit the CV and a photo to info@multigrandhotel.com mentioning the title of position in the subject line of message. Please mention in your letter that you have learned about this position from www.NoorHospitality.am. Only short-listed candidates will be contacted for the interview.

 
 
 
Zircon - This is a contributing Drupal Theme
Design by WeebPal.