Receptionist | Apricot Hotels& Resort

Apricot Hotels& Resort

Domain: 

Resort

Employment Type: 

Shifts

Location: 

  • Aghveran

Department: 

Front Office

Application deadline: 

Friday, March 9, 2018

Description: 

Apricot Hotels & Resort is looking for an experienced and enthusiastic person for the position of Receptionist to work at the Front Desk of the hotel

Job Responsibilities: 

  • Conduct Front Office Operational Process
  • Process all guest check-ins confirming reservations, assigning rooms
  • Process all payment types
  • Process all check-outs including resolving any late and disputed charges
  • Answer, record all guest calls, messages, requests, questions or concerns 
  • Coordinate with housekeeping to track readiness of rooms for check-in
  • Supply guests with directions and information regarding property and local areas of interest
  • Run daily reports (arrivals, departures, inhouse guests)
  • Complete the cashier and closing reports in the computer system. Count the bank at the beginning and end of shift. Balance and drop receipts according to accounting requirements
  • Follow all Company safety and security policies and procedures: report accidents, injuries and unsafe work conditions to the manager
  • Follow all Company policies and procedures: ensure uniform and personal appearance are clean and professional, respect Company Code of Conduct 
  • Deliver excellent customer service at all times to staff, guests and visitors
  • Perform other job-related duties as requested by supervisors

Required Qualifications: 

  • Previous experience at Hotel industry is desired
  • Ability and willingness to discern and meet the needs
  • Excellent interpersonal and communication skills
  • Pleasant and friendly personality with ability to smile
  • Able to work in deadline-driven environment and handle multiple projects and tasks with attention to detail
  • Knowledge of English and Russian languages
  • Command of an additional language will be highly appreciated
  • Able to “think on feet” and have a “can do” approach to work
  • Knowledge of Area hospitality market will be highly appreciated
  • Flexibility to work on night shift and at week-ends

Application Procedures: 

Interested candidates are encouraged to submit the CV and a photo to info@apricothotels.am mentioning the title of position in the subject line of the message. Please, mention in your letter that you have learned about this the position from www.NoorHospitality.am. Only short-listed candidates will be contacted for the interview.

 
 
 
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