Housekeeping Supervisor/ Paris Hotel Yerevan

Housekeeping Supervisor/ Paris Hotel Yerevan

Domain: 

Hotel

Employment Type: 

Full time

Location: 

  • Yerevan

Department: 

Housekeeping

Application deadline: 

Thursday, August 31, 2017

Description: 

Paris Hotel Yerevan is looking for a Housekeeping  Supervisor to join the team.

Job Responsibilities: 

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established hotel brand standards
  • Schedules employees in accordance with forecasted occupancy, and adjusts staffing as necessary for changes in occupancy
  • Co-ordinates availability of rooms with Front Office Manager
  • Supervises the daily activities of the housekeeping staff
  • Monitors the responses on customer comment cards, identifies problem areas and formulates solutions
  • Conducts daily and random inspections of hotel property, all housekeeping areas, and follows-up where necessary
  • Informs Front Office about accurate room status
  • Makes sure that furnishing, facilities and equipment within the housekeeping areas are maintained in the cleanest possible condition, and ensures that repair and maintenance is executed when needed
  • Brings all needs for repair to the attention of the Engineering Department
  • Oversees inventory, purchasing, disbursement, and cost control for all linen, uniforms, cleaning supplies, guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery and equipment
  • Checks the arrival list, conference guest list, and VIP list daily and makes sure VIP treatment is taken care of appropriately
  • Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation

Required Qualifications: 

  • Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
  • Good knowledge of English to provide legible communication
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers

Application Procedures: 

Interested candidates are encouraged to submit the CV and a photo to HR@noorhospitality.am mentioning the title of position in the subject line of message. Please mention in your letter that you have learned about this position from www.NoorHospitality.am. Only short-listed candidates will be contacted for the interview.

 
 
 
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